what happens after three times?

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madvillebirdman
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Posts: 27
Joined: Mar 2020
Location: Jacksonville Florida

what happens after three times?

Postby madvillebirdman » Wed Sep 30, 2020 9:13 am

What happens after the guitar build arrives wrong for the third time? Can I finally get my money back or do I have to keep waiting until you get my order correct? This is beyond ridiculous. And it used to never happen. I am a longtime customer and very disappointed with the current standards of this company.

helldorado
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Posts: 445
Joined: Jan 2018

Re: what happens after three times?

Postby helldorado » Wed Sep 30, 2020 12:39 pm

It would seem only reasonable that you get your money back if that's what you wanted. Three times is crazy and I'm sorry to hear it was such a headache.

madvillebirdman
Newbie
Newbie
Posts: 27
Joined: Mar 2020
Location: Jacksonville Florida

Re: what happens after three times?

Postby madvillebirdman » Thu Oct 01, 2020 4:08 am

They are going to let me keep and play this current guitar with the wrong headstock until they get my build correct. All I want is the guitar I ordered. What a nightmare this build has turned out to be. :shock:

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gumbynotpokey
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Posts: 7537
Joined: May 2010
Location: Western NC

Re: what happens after three times?

Postby gumbynotpokey » Fri Oct 02, 2020 4:57 pm

what did u order?

what did u receive?
Wife: C350, Claro top SH550, Vintage 16
Oldest: DC400M greenburst, C980TMW
Youngest: C750, GK1, CT624M Deep Black Cherry on flame, V3MC Celestion,
SH550 white/white, black binding, gold hardware
Me: LB70P jet black, LB70PF Claro BEM HAN, MB 10


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